Warranty Overview for ICON Commercial (formerly Cruise Car)
WARRANTY INFORMATION & FAQ
WHAT IS THE DURATION OF MY ICON COMMERCIAL® WARRANTY?
ICON Commercial® (Manufacturer) warrants each ICON Commercial® branded golf cart sold by ICON Commercial® or any of its authorized dealers or distributors—worldwide, to be free of defects for a period of 2-years from the date of sale.
WHERE CAN I GET MORE INFORMATION REGARDING MY ICON COMMERCIAL®’S WARRANTY?
You can find more information about your warranty by checking out our warranty FAQ and you can also find a copy of your warranty in the provided owner’s manual that came with your cart.
ARE MY BATTERIES COVERED UNDER WARRANTY?
Yes. All batteries that come in your new ICON Commercial® will be covered for a period of two years. Exclusions for coverage would include the following:
• Lack of maintenance
• Undercharging the cart battery regularly
• Battery failure due to a third party outside electrical source or wiring issue
• Tampering with the charger or charger algorithms
IS MY WINDSHIELD COVERED UNDER THE WARRANTY?
Yes. Manufacturing defects of your windshield are covered. Windshield repair/replacement is not covered when damage is a result of breakage from road debris or a strike from an outside source, or if it has sustained damage due to misuse, abuse, or excessive wear & tear.
CAN I HAVE ANOTHER DEALER WORK ON MY CART?
Yes. Any authorized ICON Commercial® dealer can perform warranty work on your cart, however, your original dealer is responsible for warranty work after the sale. If you decide to get warranty work done outside of the dealer who sold you your cart, the parts will be supplied to the non-selling dealer from the Manufacturer, however, the non-selling dealer may or may not charge labor. Work performed outside of an authorized ICON Commercial® dealer or ICON Commercial® Service Factory Center may void the Limited Warranty.
WILL ICON COMMERCIAL® PAY TO HAVE MY CART DELIVERED TO THE DEALER FOR WARRANTY REPAIRS?
No. Any and all expenses incurred in transporting the vehicle to and from ICON Commercial® or an authorized dealer will be the sole responsibility of the cart owner unless otherwise noted by the service provider.
WILL ADDING ACCESSORIES TO MY CART VOID MY WARRANTY?
No. The addition of accessories is welcomed and encouraged. Added accessories will only interfere with warranty coverage when that accessory is directly related to the failed component. All accessories must only be installed by an authorized ICON Commercial® Dealer.